Privacy policy

Privacy Policy

Article 1 – Purpose of the Privacy Policy
Mason & Ella Toronto values the protection of personal data. This privacy policy explains how we collect, use, and protect your information. By using our website and services, you agree to the practices described in this policy.

Article 2 – Collection of Personal Data
We collect personal data in the course of our activities, including:
First and last name
Billing and delivery address
Email address
Phone number
Payment and transaction information

Article 3 – Use of Personal Data
The personal data collected is used to:
Process and deliver orders
Manage payments and prevent fraud
Communicate with customers regarding orders and services
Provide customer support and respond to inquiries
Send marketing communications or updates where consent has been given

Article 4 – Sharing of Personal Data
Mason & Ella Toronto does not sell or rent personal data to third parties. Personal data may only be shared in the following situations:
With trusted service providers responsible for payment processing, order fulfillment, and delivery
When required by law or legal authorities
When necessary to protect our rights, property, or safety, or that of our customers

Article 5 – Security of Personal Data
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

Article 6 – Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and tax obligations.

Article 7 – Customer Rights
In accordance with applicable data protection laws, customers have the right to:
Request access to their personal data
Request correction of inaccurate or incomplete data
Request deletion of personal data, subject to legal requirements
Withdraw consent for data processing at any time

Requests can be submitted via info@masonellatoronto.com

Article 8 – Cookies
Mason & Ella Toronto uses cookies and similar technologies to improve website functionality and user experience. Cookies help us understand usage and remember preferences. Customers may disable cookies through their browser settings, which may affect certain features.

Article 9 – Changes to This Policy
We reserve the right to update or modify this privacy policy at any time. Changes will be published on this page.

Article 10 – Contact
For questions regarding this privacy policy, please contact:
info@masonellatoronto.com